Please love your shoes as much as we do and take care of them. Any leather soled shoes will need special care and should not be worn continuously in adverse weather conditions. For further information please click through this link.


We accept the following cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. We do not store or see
any card information on our system. All card transactions are processed using Secure Trading. For further information
please refer to www.securetrading.com

Payment is taken at point of purchase which will then give you an order confirmation.


All prices include V.A.T where necessary. 


UK Orders:

Free* Click & collect on all UK Orders (3-5 Working Days)

Our Free click & collect service has 100's of conveniently located collection points.

Free** Standard Delivery on orders over £100 otherwise £2.99 (2-3 working days)

Next Day Tracked - £4.99 (Next Working Day)

Before 12 o'clock Next Day - £9.99 (Next Working Day)

** The below UK locations carry a minimum £4.99 delivery charge:

Northern Ireland, Scilly Islands, Isle of Man, Scottish Islands and the Scottish Highlands which includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes.

International Delivery:

We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Hudson Shoes products to over 100 destinations worldwide!

When you buy your Hudson Shoes products from Global-e, you will see that your payment method is charged by **Global-e// Hudson Shoes**,

and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place the order).

You can contact Global-e at service@global-e.com or send them a letter to 45 Leather Lane, London EC1N 7TJ United Kingdom

For more information, please visit our returns page here.

 A working day is classed as Monday to Friday excluding any Public Holidays.All orders will be delivered between 9am - 5pm Monday - Friday, please take this into consideration when buying your shoes. Any orders placed over the weekend and Bank Holidays will be processed on the next working day.When a parcel is delivered you will be asked to sign for it as proof of receipt. If you are not there, re-delivery can be arranged with the shipper your door stating how to get your parcel. Unfortunately we are unable to deliver to PO Boxes.

We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.We will only take payment if we are able to complete your order.
We reserve the right to cancel an order at anytime and make a full refund up until the time of despatch.Delivery times may differ from the stated times during busier periods so please be aware of this when placing your order.
Eurozone Rest of Europe Middle East
Austria Albania Bahrain
Belgium Andorra Egypt
Cyprus Belarus Iran
Estonia Bosnia-Herzegovina Iraq
Finland Bulgaria Israel
France Croatia Jordan
Germany Czech Republic Kuwait
Greece Denmark Lebanon
Ireland Gibraltar Oman
Italy Hungary Qatar
Latvia Liechtenstein Syria
Luxembourg F.Y.R.O.M (Macedonia) Turkey
Malta Moldova United Arab Emirates
Monaco Montenegro Yemen
Netherlands Montserrat  
Portugal Norway  
San Marino Poland  
Slovakia Romania  
Slovenia Serbia  
Spain Sweden  
Vatican City Switzerland  
We realise not everything in life works out, so in line with UK sales law, you have 14 days from receiving your package to cancel your order. If you wish to cancel the agreement you must notify us of this in writing within the 14 day cooling off period and send your notification to us using our contact form or post to Hudson Shoe Agencies Limited, 20 Hoxton Square, London, N1 6NT. We will then send you an email with details of where you need to return your shoes. You must send the product back within 14 days and in its original packaging. Please make sure the package is clearly addressed and we recommend you keep hold of your tracking as proof of delivery.
We are happy to provide a refund or exchange on any item received within 14 days of receipt in their original condition and packaging.Fill out the form enclosed in your delivery, mark the items you wish to return or exchange and select a reason code or the new size needed. Place this form back in your package and seal.

You can return your shoes for free* using our Collect+ service. Click here to download your free returns label and attach to the parcel before taking it to a Collect+ drop off location. *FREE RETURNS ARE NOT APPLICABLE ON ORDERS UNDER £50.00 OR ANY SALE ITEMS AND WILL COST £4.49 WITH OUR COLLECT+ SERVICE.

Access our Returns Portal to print an easy to use label. This is a subsidised cost which will be deducted from your final refund. We have arranged this in the hope it will make it cheaper and easier than using your normal postal service.Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU) and we are not able to offer exchanges on international orders. 
Please note:
Shoes returned to us without their original packaging or with scratched or damaged soles may not be accepted and will be returned to you. Therefore, should you think you may wish to return any item, please ensure that you keep the original packaging. All refunds will be made to the card originally used to purchase the goods. Some card returns can take up to 10 working days for banks to complete.This can vary between card issuers and unfortunately we are unable to influence this.Any returns received outside the 14 days are accepted at the discretion of Hudson Shoe Agencies Ltd.
This does not affect your statutory rights. 
Discount Code policy
Discount codes must be redeemed on the basket page at the point of checkout. You may only use one discount code at point of purchase.  Only discount codes supplied by Hudson London are valid on the website https://www.hudsonshoes.com.  Hudson London has the right to stop any discount code at anytime.  Discount codes cannot be used in conjunction with any other codes or promotions including sales.
Checking your Details

If you wish to verify the details you have submitted to Hudson you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

Hudson Shoes Agencies (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which Hudson holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

 If you have any other questions please get in touch using our contact form

Or, write to us at:

20 Hoxton Square
N1 6NT