TERMS & CONDITIONS
TAKING CARE OF YOUR SHOES
Please love your shoes as much as we do and take care of them. Any leather soled shoes will need special care and should not be worn continuously in adverse weather conditions. For further information please click through this link.
CARD PAYMENTS AND SECURITY
We accept the following cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. We do not store or see
any card information on our system. All card transactions are processed using Secure Trading. For further information
please refer to www.securetrading.com
Payment is taken at point of purchase which will then give you an order confirmation.
All prices include V.A.T where necessary.
Free* Click & collect on all UK Orders (3-5 Working Days)
Our Free click & collect service has 100's of conveniently located collection points.
Free** Standard Delivery on orders over £100 otherwise £2.99 (2-3 working days)
Next Day Tracked - £4.99 (Next Working Day)
Before 12 o'clock Next Day - £9.99 (Next Working Day)
** The below UK locations carry a minimum £4.99 delivery charge:
Northern Ireland, Scilly Islands, Isle of Man, Scottish Islands and the Scottish Highlands which includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes.
We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Hudson Shoes products to over 100 destinations worldwide!
When you buy your Hudson Shoes products from Global-e, you will see that your payment method is charged by **Global-e// Hudson Shoes**,
You can contact Global-e at firstname.lastname@example.org or send them a letter to 45 Leather Lane, London EC1N 7TJ United KingdomFor more information, please visit our returns page here.
We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.We will only take payment if we are able to complete your order.
|Eurozone||Rest of Europe||Middle East|
|Malta||Moldova||United Arab Emirates|
You can return your shoes for free* using our Collect+ service. Click here to download your free returns label and attach to the parcel before taking it to a Collect+ drop off location. *FREE RETURNS ARE NOT APPLICABLE ON ORDERS UNDER £50.00 OR ANY SALE ITEMS AND WILL COST £4.49 WITH OUR COLLECT+ SERVICE.
If you wish to verify the details you have submitted to Hudson you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Hudson Shoes Agencies (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Hudson holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
If you have any other questions please get in touch using our contact form
Or, write to us at: