TAKING CARE OF YOUR SHOES
Please love your shoes as much as we do and take care of them. Any leather soled shoes will need special care and should not be worn continuously in adverse weather conditions. For further information please click through this link.
CARD PAYMENTS AND SECURITY
We accept the following cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. We do not store or see
any card information on our system. All card transactions are processed using Secure Trading. For further information
please refer to www.securetrading.com
Payment is taken at point of purchase which will then give you an order confirmation.
All prices include V.A.T where necessary.
Free* Click & collect on all UK Orders (3-5 Working Days)
Our Free click & collect service has 100's of conveniently located collection points.
Free** Standard Delivery on orders over £100 otherwise £2.99 (2-3 working days)
Next Day Tracked - £4.99 (Next Working Day)
Before 12 o'clock Next Day - £9.99 (Next Working Day)
Saturday Delivery - £9.99 (Next Working Day)
** The below UK locations carry a minimum £4.99 delivery charge:
Northern Ireland, Scilly Islands, Isle of Man, Scottish Islands and the Scottish Highlands which includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes.
We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Hudson Shoes products to over 100 destinations worldwide!
When you buy your Hudson Shoes products from Global-e, you will see that your payment method is charged by **Global-e// Hudson Shoes**,
You can contact Global-e at email@example.com or send them a letter to 45 Leather Lane, London EC1N 7TJ United Kingdom
|Threshold||Delivery cost under threshold||Delivery cost above threshold|
|Country / Region||Local Curr.||EU Road||Express||EU Road||Express|
|Eurozone*||EUR 80||EUR 9.99*||EUR 14.99||FREE*||EUR 14.99|
|Rest of Europe*||GBP 80||GBP 9.99*||GBP 14.99||FREE*||GBP 14.99|
|United States||USD 100||N/A||USD 12.99||N/A||FREE|
|Canada||CAD 120||N/A||CAD 14.99||N/A||FREE|
|Australia||AUD 120||N/A||AUD 14.99||N/A||FREE|
|New Zealand||NZD 120||N/A||NZD 14.99||N/A||FREE|
|Middle East||GBP 80||N/A||GBP 14.99||N/A||FREE|
|ROW**||GBP 80||N/A||GBP 14.99||N/A||FREE|
|*For list of countries, see table below||* where available||* where available|
|**Russia Express is a Standard Courier Only||Local Curr.||Tracked Post||Express||Tracked Post||Express|
|China||CNY 428||CNY 118||CNY 128||FREE||N/A|
We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.We will only take payment if we are able to complete your order.
|Eurozone||Rest of Europe||Middle East|
|Malta||Moldova||United Arab Emirates|
You can return your shoes for free* using our Collect+ service. Click here to download your free returns label and attach to the parcel before taking it to a Collect+ drop off location. *FREE RETURNS ARE NOT APPLICABLE ON ORDERS UNDER £50.00 OR ANY SALE ITEMS AND WILL COST £4.49 WITH OUR COLLECT+ SERVICE.
Hudson Shoes Agencies ("Hudson") is totally committed to protecting the privacy of our site visitors and customers. The Hudson team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Hudson website.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Hudson.
All Hudson members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the Hudson website. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which we might send you.
A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.
Category 2: Performance Cookies
This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Category 3: Functionality Cookies
These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.
Category 4: Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. For example we use 3rd party companies such as Criteo to provide you with more personalised adverts when visiting other websites.
You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.
We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Hudson uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.
Protecting your security
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.
Transfers of your Information
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Hudson or one of our suppliers. Such processing may, for example, be required in order to fulfill your order, process your payment details or provide support services.
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
- in the event that Hudson sells or buys any business or assets;
- if Hudson or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Hudson, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to verify the details you have submitted to Hudson you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Hudson Shoes Agencies (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Hudson holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
If you have any other questions please get in touch using our contact form
Or, write to us at: