TAKING CARE OF YOUR SHOES
Please love your shoes as much as we do and take care of them. Any leather soled shoes will need special care and should not be worn continuously in adverse weather conditions. For further information please click through this link: https://www.hudsonshoes.com/shoecare.html
CARD PAYMENTS AND SECURITY
We accept the following cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. We do not store or see
any card information on our system. All card transactions are processed using Secure Trading. For further information
please refer to www.securetrading.com
Payment is taken at point of purchase which will then give you an order confirmation.
All prices include V.A.T where necessary.
We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Hudson Shoes products to over 100 destinations worldwide!
When you buy your Hudson Shoes products from Global-e, you will see that your payment method is charged by **Global-e// Hudson Shoes**,
You can contact Global-e at firstname.lastname@example.org or send them a letter to 45 Leather Lane, London EC1N 7TJ United Kingdom
| ||Threshold||Delivery cost under threshold||Delivery cost above threshold|
|Country / Region||Local Curr.||EU Road||Express||EU Road||Express|
|Eurozone*||EUR 50||EUR 9.99*||EUR 14.99||FREE*||EUR 14.99|
|Rest of Europe*||GBP 50||GBP 9.99*||GBP 14.99||FREE*||GBP 14.99|
|United States||USD 60||N/A||USD 12.99||N/A||FREE|
|Canada||CAD 80||N/A||CAD 14.99||N/A||FREE|
|Australia||AUD 80||N/A||AUD 14.99||N/A||FREE|
|New Zealand||NZD 80||N/A||NZD 14.99||N/A||FREE|
|Middle East||GBP 50||N/A||GBP 14.99||N/A||FREE|
|ROW**||GBP 50||N/A||GBP 14.99||N/A||FREE|
|*For list of countries, see table below||* where available||* where available|
|**Russia Express is a Standard Courier Only||Local Curr.||Tracked Post||Express||Tracked Post||Express|
|China||CNY 428||CNY 118||CNY 128||FREE||N/A|
A working day is classed as Monday to Friday excluding any Public Holidays.All orders will be delivered between 9am - 5pm Monday - Friday, please take this into consideration when buying your shoes. Any orders placed over the weekend and Bank Holidays will be processed on the next working day.When a parcel is delivered you will be asked to sign for it as proof of receipt. If you are not there, re-delivery can be arranged with the shipper your door stating how to get your parcel. Unfortunately we are unable to deliver to PO Boxes.
We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.We will only take payment if we are able to complete your order.
We reserve the right to cancel an order at anytime and make a full refund up until the time of despatch.Delivery times may differ from the stated times during busier periods so please be aware of this when placing your order.
|Eurozone||Rest of Europe||Middle East|
|Malta||Moldova||United Arab Emirates|
|San Marino||Poland|| |
|Vatican City||Switzerland|| |
|Ukraine|| || |
GROOM PACKAGE TERMS AND CONDITIONS
By taking advantage of the Hudson London ‘Groom Package’ you agree on these terms and conditions:
1. Voucher must be used at point of checkout on the Hudsonshoes.com website.
2. This offer is not exchangeable for cash and is not to be used in conjunction with any other offer, discount, staff discount, Student Discount or promotion.
3. Hudson Shoes Agencies Limited reserves the right to (i) cancel this Offer (ii) refuse to allow any individual to participate in the Offer (iii) decline to accept orders where, in its opinion, an Offer code is invalid for the order being placed and (iiii) amend these terms and conditions (and will use reasonable endeavors to notify changes to all customers).
4. These terms and conditions shall be governed by and construed in accordance with English law and exclusive jurisdiction of the English courts in the event of a dispute.
5. Only valid when advertised on the site.
6. Where any goods are returned (except for an exchange), we are entitled to either require the return of all goods delivered as part of this Multi-buy offer at your cost or charge you for the goods retained by you at the full price quoted on this site.
7. This offer may only be used on full price footwear items only.
8. All shoe care; accessories & gift cards are excluded from this promotion.
9. Four footwear items must be purchased with the 5th pair of footwear free.
10. The item with the lowest price will be redeemed free.
CANCELLING YOUR ORDER
We realise not everything in life works out, so in line with UK sales law, you have 14 days from receiving your package to cancel your order. If you wish to cancel the agreement you must notify us of this in writing within the 14 day cooling off period and send your notification to us by email email@example.com or post to Hudson Shoe Agencies Limited, 20 Hoxton Square, London, N1 6NT
. We will then send you an email with details of where you need to return your shoes. You must send the product back in its original packaging. Please make sure the package is clearly addressed and we recommend you get a certificate of posting from the Post Office.
Access our Returns Portal to print an easy to use label. This is a subsidised cost which will be deducted from your final refund. We have arranged this in the hope it will make it cheaper and easier than using your normal postal service.Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU) and we are not able to offer exchanges on international orders.
Please note:Shoes returned to us without their original packaging or with scratched or damaged soles may not be accepted and will be returned to you. Therefore, should you think you may wish to return any item, please ensure that you keep the original packaging.All refunds will be made to the original payment method used to purchase the goods. Some card returns can take up to 10 working days for banks to complete.This can vary between card issuers and unfortunately we are unable to influence this.Any returns received outside the 30 days are accepted at the discretion of Hudson Shoe Agencies Ltd.This does not affect your statutory rights.
Discount Code policy
Discount codes must be redeemed on the basket page at the point of checkout. You may only use one discount code at point of purchase. Only discount codes supplied by Hudson London are valid on the website https://www.hudsonshoes.com
. Hudson London has the right to stop any discount code
Free Cardholder with formal Shoes
Checking your Details
If you wish to verify the details you have submitted to Hudson you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Hudson Shoes Agencies (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Hudson holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
If you have any other questions please get in touch using our contact form
Or, write to us at:
20 Hoxton Square