DELIVERY INFORMATION:



A note to our customers:
In light of the current situation, we would like to share with you steps we are taking regarding the Covid-19 pandemic.
It’s business as usual on our website and we are delivering parcels as normal with updated delivery options upon checkout.


Any orders placed from 11th June 2020 will have a returns period of 30 calendar days from the date of delivery.
Following the government advice, our head office teams are working remotely. Our warehouse staff are following new regulations on safe distancing while picking and packing your orders. Our courier companies have adapted their processes in order to guarantee safe delivery.

We appreciate your patience and understanding for any delays that might occur at this time given this exceptional situation. Thank you for your continuous support.

From everyone at Hudson London, we hope you are keeping safe. Stay healthy and stay strong.


UK DELIVERY OPTIONS & COSTS:

  Orders under £70.00 Orders over £70.00 Duration
Click & Collect (Not Available) £1.99 £1.99 2 - 5 Days
Standard Delivery £2.49 Free* 2 - 3 Days
Next Day Delivery £3.99 £3.99 Next Working Day


We offer **FREE RETURNS on all full priced items in the UK. **Visit our Returns page to find out more.



In light of the current Corona Virus (COVID-19) and its impact, our Click & Collect service option has been disabled temporarily. Standard delivery is still available. We appreciate your understanding on this.





*Please note:

Working days are classed as Monday to Friday (not including Public or Bank holidays) 

Orders placed before 2pm on a working day will be dispatched the same day. After 2pm, orders will leave the next working day (excluding bank holidays).

Deliveries to the UK will be made by DPD courier services

We are unable to make deliveries to P.O. or Mail Boxes which also unfortunately includes army bases.

The below UK locations are only available on a 2 day delivery service which will carry a flat £4.99 delivery charge:

Northern Ireland, Scilly Islands, Isle of Man, Scottish Islands and the Scottish Highlands which includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes.

For a full list of Postcodes please view here

You can collect your click and collect parcel with the DPD pass and 1 form of ID/ or 2 forms of ID, one official photo ID e.g. Passport, and one paper e.g. a utility bill

All parcels must be signed for as proof of delivery, however if you are not going to be in, please click here for alternative options that you can arrange with DPD after your purchase as been made.







INTERNATIONAL ORDERS:

 

 

We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Hudson Shoes products to over 100 destinations worldwide!

When you buy your Hudson Shoes products from Global-e, you will see that your payment method is charged by **Global-e// Hudson Shoes**,

and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place the order).

You can contact Global-e at here or send them a letter to 45 Leather Lane, London EC1N 7TJ United Kingdom

  Delivery cost under €120.00   Delivery cost above €120.00   Duration (Business days)
Country / Region EU Road Express PickUp DropOff (PUDO) EU Road Express PickUp DropOff (PUDO) EU Road Express PickUp DropOff (PUDO)
Germany & France €9.99* €14.99 €7.99 FREE* €14.99 FREE* 3-6 Days 2-4 Days 2-4 Days
Rest of Eurozone* €12.00* €19.99 - FREE* €19.99 - 3-6 Days 2-4 Days -
*For list of countries see terms page *where applicable     *where applicable          
Austria €12.00* €19.99 €9.99 FREE* €19.99 FREE* 3-6 Days 2-4 Days 3-4 Days
Belgium €12.00* €19.99 €9.99 FREE* €19.99 FREE* 3-6 Days 2-4 Days 2-3 Days
Netherlands €12.00* €19.99 €9.99 FREE* €19.99 FREE* 3-6 Days 2-4 Days 2-3 Days
Spain €12.00* €19.99 €9.99 FREE* €19.99 FREE* 3-6 Days 2-4 Days 4-5 Days




  Delivery cost under €150.00   Delivery cost above €150.00   Duration (Business days)
Country / Region EU Road Express PickUp DropOff (PUDO) EU Road Express PickUp DropOff (PUDO) EU Road Express PickUp DropOff (PUDO)
Denmark €12.00 €19.99 €9.99 €5.99 €17.99 FREE 3-5 Days 2-4 Days 3-4 Days
Eastern, Rest of Europe* €12.00 €19.99 - €5.99 €17.99 - 3-5 Days 2-4 Days -
*For list of countries see terms page *where applicable     *where applicable        




Country/ Region Minimum spend to qualify
for Free delivery
Delivery cost under
minimum spend
Duration (Business days)
United States USD 130 USD 19.99 3 - 4 Days
Canada CAD 160 CAD 19.99 3 - 4 Days
New Zealand NZD 160 NZD 19.99 4 Days
Middle East GBP 130 GBP 17.99 3 - 5 Days
ROW** GBP 130 GBP 19.99 3 - 8 Days
**Russia Express is a Standard Courier Only      




Country/ Region Delivery cost Duration (Business days)
Australia AUD 19.99 6 Days




  Delivery cost under CNY ¥1139 Delivery cost above CNY ¥1139 Duration (Business days)
Country / Region Tracked Post Express* Tracked Post Tracked Post Express*
China CNY ¥118 CNY ¥128 FREE 10 - 20 Days 3 - 4 Days
* only availabe when order under CNY ¥1,000          


If you do wish to return your item, please refer to our Returns page to find out more. Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU) and we are not able to offer exchanges on international orders.